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What are the cancellation rules for these bookings?This information can be found in the Terms of use. Simply click on the link Terms of use and read through the information to find the points you need. If you have a confirmed booking, then we recommend to contact us and we will get back to you within 24 hours
Can I book over the telephone?Excursions4all.com is a complete online booking service therefore does not offer a reservation service via the telephone. However, we offer 24 hour, 7 days a week customer service via email to support your booking questions. Excursions4all.com Customer Service guarantees turnaround within 24 hours, and most requests are answered within 4-8 hours. What hotels does this tour pick up from?Hotel pick up points are either listed on the brochure page, advised at confirmation time or you'll be advised (on your printable travel voucher) to call the travel provider's local telephone number 24 hours prior to confirm your hotel pick up details. Relevant travel service provider details are located on your Excursions4all.com voucher under Important Information. It is suggested that you attach the brochure page to the travel voucher so that you have all the information at your fingertips upon arriving at the destination. What days does this tour operate?The days of operation of every travel service can be found on each brochure page under the heading Dates for tours, The times of departure or operation are also found on these brochure pages under Location for tours, Can you check availability for me?Availability differs depending on the type of travel service booked. On each brochure page, under the heading Additional Information the first line indicates whether a product will be instantly confirmed to you, and hence available, or if Excursions4all.com has to check with its travel service provider to receive confirmation within 24 hours. Availability cannot be automatically checked prior to processing your reservation request. Are there different times of departure for this tour?The times of departure or operation are found on the brochure pages under Location for tours, The days of operation of every travel service can be found on each brochure page under the heading Dates for tours, Please note that departure times are subject to change and reconfirmation for any booked travel is required prior to departure. I'm not staying in a hotel, what is the closest pick up point? Do you pick up from private residences?Most tour operators do not pick up from private residences. You will need to provide the nearest major hotel to where you are staying, and enter these details as the pick up in your booking request. Do I need a Visa or passport or are there any special health requirements for this tour?Excursions4all.com does not offer advice or information on visas, passports or health requirements. It is the responsibility of all travellers, regardless of the passport they hold, to check with the appropriate consulates to determine if any visas are needed. As these requirements are subject to change without notice, it is recommended that foreign visa, passport and health requirements are investigated prior to travel. I am travelling in a group - do you cater for groups and/or have a group discount program?Excursions4all.com accepts a maximum of 9 passengers per booking at one time. The travel services Excursions4all.com offers are specialized for independent travelers and small groups. We cannot guarantee that travellers in a large group will be seated together. For group discounts please contact our sales department . Can I book this when I get there?Excursions4all.com products can only be booked online. It is recommended you pre book your travel service to avoid disappointment as many of the Excursions4all.com tours and products are popular, and can be sold out early. If you wish to wait and book at the destination, you will need to contact a our local travel service provider once at that destination. What languages are available for this tour?The majority of the tours and services provided by Excursions4all.com are available in English,Frensh;German;Russian.italin. For languges that are not mentioned please contact Excursions4all.com Customer Service team via email Can you send me a brochure?Our brochure pages are electronic and are only displayed on the web. You should find all the information you need about your desired travel product on these brochure pages. If there are other details you would like to know that are not specified anywhere on these pages, please contact the Excursions4all.com Customer Service team via email. I would like a quote for a travel productYou can receive a quote for any Excursions4all.com products online at any time that suits you. Simple follow the instructions to book, enter the dates you desire to travel, the number of people required, and you will receive a live quote for that product. If the quote is acceptable, please proceed online to book. All quotes given online are current and up to date. How far in advance can I book?Over 98% of travel products available through Excursions4all.com have pricing tables on the brochure pages, which indicate how far in advance a travel product can be booked at that time. If the date you want is outside this range, please bookmark the brochure page, as product updates occur every week. Some product is only updated once a year when new season prices are determined by each travel product provider. If you cannot find the information you require on the brochure pages, please contact the Excursions4all.com Customer Service Team via email. don't know what date I'm traveling yet, can I book a product and leave it open dated?The majority of travel services provided by Excursions4all.com must have a pre booked date designated in order for the travel supplier to cater for passengers. Exceptions to this will depend on the tour requested. . If you cannot find the information you require on the brochure pages, please contact the Excursions4all.com Customer Service Team via email. Are there discounts for booking more than one tour?Excursions4all.com uses the services of best travel providers worldwide and each booking so depending on which tours you wish to combian. Excursions4all.com offers discounts for multiple bookings depending on number of passingers. I'd like a customized tour for myself and/or my groupExcursions4all.com offers a wide range of individual tours, events and attractions, We arrange customized tours. If you require something a little different to what's available online in our product range, please contact the Excursions4all.com Customer Service Team via email. I have not received a reply to my emailsSome email internet providers can mark general booking emails such as those sent from Excursions4all.com as "spam" - please check your spam folder for previous email replies. If you have your spam filter set on the highest ranking, only emails from senders in your address box will go into your inbox. Any other emails (such as replies from internet sites you have booked on) will go into a "spam" folder. These emails can sit in this folder for up to 7 days and then your email system will automatically delete them. When do I receive confirmation of my booking?The confirmation process depends upon the booking conditions. These are explained in the Additional Information field, located on the brochure page. Most tours are confirmed at time of booking, however others will be advised to you within 24 hours. If confirmation or otherwise is not received within 24 hours, please contact Excursions4all.com Customer Service for further assistance. The Excursions4all.com Privacy PolicyAt Excursions4all.com, we recognize that earning and retaining your trust is one of the most important things we do as a business. Protecting your privacy is a responsibility we take very seriously. We have prepared this Privacy Policy to help you understand how Excursions4all.com collects, uses and safeguards the personal information you provide to us on our websites, via email, and through our service providers and distribution partners.
Who We AreExcursions4all.com operates through different websites around the world, which are all part of the Excursions4all.com family.
What Information Do We Collect?When you visit Excursions4all.com or any of our affiliates' web pages that are hosted by us, our web server automatically recognizes and collects your IP address. In order to purchase our products or services, it is necessary for you to disclose personal information, including your name, address, email address, phone number, credit card details and other identifying information in order to process orders and provide customer service. If you do not provide personal information when purchasing one of our products or services, we cannot confirm your purchase or fulfill your booking. When you register with Excursions4all.com, we ask for basic information including your name, email address and ask you to create a unique password and user id along with a password hint. To help us send more relevant communications to you (if you choose to receive them) we keep track of all website searches and bookings. For example, if you frequently visit Egypt and Tunisa, we may send you special notices listing deals and popular products for those destinations. If you subscribe to any of our email marketing communications - including newsletters and destination alerts, it is necessary to disclose your name, your home country, and email address. In some instances we may also ask for personal demographic data such as your country of residence, gender, age, travel habits, etc. We also use cookies (as discussed below) to collect information about the performance and usability of our websites. Cookies, and How We Use Them"Cookies" are pieces of information that are stored by your web browser on your computer's hard disk, for record-keeping purposes. Cookies in and of themselves only identify your computer; they do not personally identify you. At Excursions4all.com we make limited use of cookies to store your preferences, record session information, collect information on how you visit and access our websites, and to tailor our web pages to your needs. We do not use cookies to identify specific users for marketing purposes. We do not match cookies to your purchase information. And we do not use cookies to track your movements after leaving our websites. Most web browsers allow you to turn off cookies; however, turning off cookies will limit your use of our websites. How We Use Your Personal InformationWe use your personal information in the following ways:
If you make a purchase at one of our websites, we may also send you information about new products, or ask your opinion about our websites, etc., so that we may improve our service to you and other consumers. If you do not want Excursions4all.com to contact you in the future, please let us know by sending an email to our Privacy Officer at
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Some of the personal information we collect is shared with our service partners (e.g. tour operators) who are directly involved in fulfilling the purchases you have made from us. We only provide our service providers with your name and your local contact details, if you provide them (e.g. your hotel name for pick-ups and drop-offs, your local phone number, etc.) We do not provide our service providers with any other personal information. If you decide to provide any personal information directly to a service provider, we recommend that you review the service provider's privacy policy. We also share your personal information with third parties contracted to provide us with marketing and data reporting services who are bound by an obligation of confidentiality and with other third party marketing partners. We currently contract with several online partners to help manage and optimize our Internet business and communications. We use the services of a marketing company to help us measure the effectiveness of our advertising and how visitors use our website. To do this, we use web beacons and cookies provided by our marketing company on this website. The information we collect helps us learn things like what pages are most attractive to our visitors, which of our products most interest our customers, and what kinds of offers our customers like to see. Although our marketing company logs the information coming from our website on our behalf, we control how that data may and may not be used. to help us learn how to improve our site, products, Finally, rest assured that unless you expressly authorize us to do so, we do not share your personal information with third-party organizations who are not involved in fulfilling the purchases you have made from us or who are not contracted by us. Email Communications You Can Expect to Receive from Excursions4all.comIf you opt-in to receive communications from us, you will receive information we believe that will be of use and interest to you. For example:
As a subscriber to our email marketing communications, you will occasionally receive e-mail updates from us about product and destination sales in your area, special offers and new Excursions4all.com Services and other noteworthy items. We believe that you will find Excursions4all.com updates interesting and informative. With the exception of emails confirming registration, emails that include Excursions4all.com account information, and emails relating directly to a booking made on our website, Excursions4all.com will not send any emails unless you elect to receive email communications from us. Please note that emails related to your Excursions4all.com registration and transactions include emails to allow you to review your booking and tour experiences with us, administrative messages, and surveys related to either your Excursions4all.com account or to your transactions on Excursions4all.com If you are no longer interested in receiving email marketing communications from Excursions4all.com, you have several choices for opting out of future mailings:
Our Distribution Partners and SuppliersOur products are made available through our distribution partners. This Privacy Policy should be read in conjunction with the privacy policies of our distribution partners, which may differ from Excursions4all.com Privacy Policy. Some suppliers or distribution partners may operate in countries or states that do not have laws or regulation for the protection and safeguarding of personal information. Excursions4all.com does what it can to persuade all its suppliers and distribution partners to adopt and adhere to privacy policies that are substantially the same as this one. However, please be aware that Excursions4all.com is not in a position to force adherence, so we will rely on you and our other Customers to inform us if your privacy is not being adequately protected by our suppliers or distribution partners. Excursions4all.com will then do what it lawfully can do (including severing its relationship with offending suppliers or distribution partners) to prevent other occurrences. Our Security and Storage MeasuresAt Excursions4all.com we are committed to maintaining the integrity and security of your personal information. However, no data transmission over the Internet can be guaranteed to be 100% secure, so we cannot give an absolute assurance that the information you provide to us will be secure at all times. Excursions4all.com will not be held responsible for events arising from unauthorized access to your personal information.Excursions4all.com will rely on you telling us if you experience any unusual events that may indicate a breach in your information security. We will then investigate whether the security breach was related to the data transmissions from or to Excursions4all.com and let you know what steps can be taken and have been taken to rectify the problem. Further action, such as reporting incidents to the police or other proper authorities, may also be required. Changes to Our Privacy PolicyWe know that our business will continue to evolve as we introduce new products and as such from time to time our Privacy Policy may be reviewed and revised. Excursions4all.com reserves the right to change its Privacy Policy and post the changes on its website. We will only use your personal information in accordance with the Privacy Policy in effect at the time we collected your personal information. Contacting UsFor some Excursions4all.com services you can access and update your registration and personal information online. Further Information About Privacy LawsThere is no single global entity that regulates personal information online. Instead, we at excursions4all.com have made a conscious choice to follow the privacy guidelines as established by law in the major markets where we operate and where we have offices In Europe the regulations are based on EC Directive 95/46/EC.
Excursions4all.com Terms & ConditionsExcursions4all.com offers a variety of tours, tickets and services (“products”) through its website (Excursions4all.com) and through designated partner websites.
Terms of Use
Product Validity, Modifications & Amendments
Pricing & Inclusions/Exclusions
Payments & Cancellations
Excursions4all.com Vouchers
Passports, Visas & Insurance
Disclaimers & Limitations of Liability
Need help? You've come to the right place!Our Customer Care team provides fast, detailed responses to your questions 24 hours a day! Responses are guaranteed within 36 hours, however in most cases you will receive your answer within 12 hours. We also offer a smart Frequently Asked Questions (FAQ) section that answers the most commonly asked questions. Of course, sometimes you just want to get in contact with a real person, right away. We understand. Simply fill out the form below to send an email directly Excursions4all.com customer care team. The fields marked * are mandatory and must be completed. |









